Responsible gambling

At Big Bola Casinos, we understand the importance of responsible gaming and are committed to providing tools and resources that help you maintain control over your betting habits.

We believe that our players should be able to enjoy their favorite games without worrying about getting into trouble. That's why we have implemented various measures to ensure a safe and fair gaming experience for all our customers.

Deposit Limits

You can set daily, weekly, or monthly deposit limits in the "Responsible Gaming" section of your account dashboard. This way, you'll never spend more than what you're comfortable with.

Time-Outs

If you feel that you need a break from gaming, you can activate a short-term time-out for 24 hours to several weeks. During this period, you won't be able to access our website or mobile app.

Self-Exclusion

In some cases, you might want to take a longer break or even close your account permanently. Our self-exclusion feature allows you to block yourself from accessing our platform and receiving promotional materials for the chosen period.

Loss Limits

We also offer loss limits that help prevent excessive betting losses.

Session Time Reminders

Don't worry about forgetting your gaming session! You can set reminders on our website or mobile app to keep track of time spent playing games.

Fairness Assurance

All our games are thoroughly tested and certified by reputable third-party labs, such as eCOGRA, iTech Labs, and GLI. This ensures that all outcomes are random and unbiased.

Problem Gambling Resources

If you feel that your gaming habits have become a problem or if you know someone who needs help, please visit the links below to access support organizations:

• ConnexOntario
• Canada-wide Problem Gambling Helpline
• Provincial services

We care about your well-being and want to ensure that you maintain control over your spending. Our responsible gaming tools are designed to be easily accessible from any page on our website or mobile app.

Do not worry, we're here for you

If you need help with setting limits or have questions about our responsible gaming measures, please contact us via live chat or email. We'll do everything in our power to ensure your safe and enjoyable online experience.